F999 Bat's Privacy Policy — your data is safe with us

Welcome to F999 Bat. We believe your personal data belongs to you. That's why this Privacy Policy is completely transparent — it tells you exactly what information we collect, why we collect it, where it's stored, and for how long.

By using any F999 Bat service, you agree to this Privacy Policy. If you have any objections, please contact us before using our services.

This Privacy Policy applies to the F999 Bat website, mobile app, and all digital services. Our Terms & ConditionsRead alongside for the complete picture.

F999 Bat collects data in two ways — what you provide directly, and what is gathered automatically as you use the platform.

Information you provide directly:

• Name, email address, and mobile number — collected at registration.
• Date of birth — for age verification purposes.
• National ID or passport details — for KYC (Know Your Customer) verification.
• Payment details — Mobile Pay/Nagad/Rocket number (fully encrypted).
• What you write in support tickets or chat.

Automatically Collected Data:

• IP address and device type.
• Browser information and operating system.
• Your activity on the site (pages visited, time spent).
• Login time and location data.
• Betting history and transaction records.

F999 Bat uses collected data only for specific purposes. We never use your information beyond what is necessary.

You can opt out of promotional emails or SMS at any time. This will not affect your access to core services.

F999 Bat never sells your data to third parties. However, limited information may be shared in certain specific circumstances.

• Payment processors: Limited payment information is shared with Mobile Pay, Nagad, Rocket, or Upay solely to process transactions. Each of these providers operates under its own privacy policy.
• Legal Obligations: Data may be disclosed when required by a valid order from a Bangladeshi court or regulatory authority.
• Fraud Prevention: If fraud or illegal activity is suspected, relevant information may be disclosed to the appropriate authorities.
• Technology Partners: Trusted technology providers involved in running the site may access limited data — all of whom are bound by strict confidentiality agreements.

F999 Bat uses cookies and similar technologies on its website and app. Cookies are small files stored in your browser that help enhance your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

F999 Bat uses industry-standard security technology to protect your data. Our security measures are built across multiple layers.

• SSL/TLS Encryption: Every data transmission on the site is protected with 256-bit SSL encryption.
• Data Encryption: Sensitive data is stored in encrypted form in the database.
• Two-factor authentication (2FA): Option to add an extra layer of security to your account.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Restricted Access: Only authorized personnel can access your information.
• Firewall & DDoS Protection: Servers are protected against external attacks.

F999 Bat believes your data belongs to you. The following rights are yours to exercise at any time.

• Right to access: You may request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted (though some data may need to be retained due to legal obligations).
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise this right, email us at support@f999bat.net. We aim to respond within 30 business days.

The F999 Bat platform integrates certain third-party services (such as payment gateways), each of which operates under its own privacy policy.

• F999 Bat is not responsible for your activity on third-party platforms.
• Payment gateway providers adhere to their own security standards.
• We only work with trusted and verified service providers.

F999 Bat strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.

• If a minor has registered by mistake, please notify us immediately.
• Any such account data will be deleted immediately.
• If you suspect your child is using the platform, please contact us at support@f999bat.net.

F999 Bat does not retain data longer than necessary. Retention periods are determined based on the purpose for which the data was collected.

• Account information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction records: 7 years, in accordance with Bangladesh financial regulations.
• Support Conversations: 3 years.
• Browsing Logs: 90 days.
• Analytics Data: 12 months (in anonymized form).

Once the retention period expires, data is permanently deleted or anonymized.

F999 Bat may update this Privacy Policy from time to time. You will be notified of any significant changes via email or an in-platform notification.

• Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.
• Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
• If you object to any changes to this policy, you may request that your account be closed.

For any questions, complaints, or requests regarding this privacy policy, contact us directly. Our data protection team is always ready to help.

• Email: support@f999bat.net
• Live Chat: Available 24/7 within the platform
• Response Time: Typically within 3–5 business days